Testimonial
I am very happy with Faller Insurance. I get attentive service. It really is just easy.
- Jennifer Copeland - Accountants Associates Niles, IL

Customer Service Forms

Available Customer Service Forms

Self policy service any time of the day, directly from our website. To request a policy change on your account, click any of the following policy service options below.

Add Driver to Existing Auto Policy
Add Driver to Existing Commercial Auto Policy
Add Motorcycle to Existing Policy
Add Recreational Vehicle to Existing Policy
Add Vehicle to Existing Auto Policy
Add Vehicle to Existing Commercial Auto Policy
Add Watercraft to Existing Policy
Make a Payment
Personal Insurance Analysis
Remove Vehicle from Existing Commercial Auto Policy
Request Declaration and Coverages for Existing Homeowners Insurance Coverage
Request General Liability Certificate of Insurance
Request ID Card for Auto Policy
Request ID Card for Commercial Auto Policy
Request ID Card for Motorcycle Policy
Request ID Card for Recreational Vehicle Policy
Request ID Card for Watercraft Policy

More Information

Personal & Business Insurance Service Links

Service your Account

Pay Your Premium

Personal Policy Service Center

View your billing information and find out when your next bill is due

Make a payment online

Update your email address

Submit and track a claim

Business Policy Service Center

Pay your bill

Request an ID Card

Request a Certificate of
Insurance

Claims Tracking

eService

Immediately access your account to pay bills, track claims and print ID cards.

Service Center

Pay your premium, get a quote on your policy,
add a car or driver to your policy—you can do it all online.

Service Center

Health Insurance Service Links

Employer Access Member Access
Employer Access Member Access Individual Customer Service 1-800-553-7654 Short Term Customer Service 1-800-800-2412
Group & Individual Insurance Employer Access Member Access Medicare Supplement Call 1-800-624-1723. Med-Select Hospital Network Medicare Rx Member Services Pharmacy Finder Form
Employer Access Member Access
Access Your Account